By closely tying performance to their IT operations, associations can uncover critical information while determining how to better their performance and deepen their connection with members. Performance management: identify what to measure The first step to improving your association’s performance through the use of technology is to identify what it is you want to improve, and as such, what you should measure. Some associations will want to look at member retention,…

Girl Guides Victoria, in association with NTT DATA, has launched a unique secure social media site for girls under the age of 13. Known as iGGi (i Girl Guide interactive), the site provides a secure platform for Girl Guides to interact through social media. Chief Technology Officer at NTT DATA (Boston), Imran Sayeed described the platform as one-of-a-kind. “Most social media sites require participants to be over 13 years of age, however younger…