Program Amendments 
Although every effort will be made to keep presentations as represented, Associations Forum Pty Ltd reserves the right to make any necessary changes to the program where required.

Payment Terms
Invoices have a payment term of 14 days from the date of issue. All invoices must be settled prior to the event. Registrations received within 14 days of the commencement of the event need to be settled immediately and prior to the event. Failure to make payment as required may result in cancellation of registration.

Event Cancellation or Postponement Policy for Associations Forum National Conference, Association Leaders Symposium, Association Summits, and all Workshops
A full refund will be provided for registration fees if an event is postponed or cancelled by Associations Forum.

If, for any reason, an Associations Forum event is postponed, registrations will be automatically carried over to the new date. Alternatively, registered attendees may apply for a full refund except where force majeure applies. Other costs to delegates including flights and accommodation will not be covered by Associations Forum.

Delegate Cancellation Policy

Policy Area	Associations Forum National Conference / Association Leaders Symposium	Summits/ Workshops
Full Refund Eligibility	Cancellation received in writing at least 1 month prior to the event	Cancellation received in writing at least 3 weeks prior to the event
Refunds Within Cut-off	Cancellations received within 1 month of the event: refund is at the discretion of Associations Forum	Cancellations received within 3 weeks of the event: refund is at the discretion of Associations Forum
Delegate Substitutions	Allowed at any time, subject to communication to and approval by Associations Forum	Allowed at any time, subject to communication to and approval by Associations Forum
Non-Member Substitution	If substitute is not a member, the non-member fee applies and difference must be paid prior to the event	If substitute is not a member, the non-member fee applies and difference must be paid prior to the event

If a credit note is issued, event credit notes can only be used for paid event invoice. They are valid for one year from the date of issue.

Use of Photos taken during Events
Photos of attendees of Associations Forum events may be used in our marketing materials. If you do not want your image used in our marketing materials, please advise us in writing to info@associations.net.au

Attendee List
By registering for this event, your name, job title, and organisation will appear on the attendee list, which may be shared with speakers, sponsors, and other attendees. No contact details will be disclosed.

This policy was last modified on 23 September 2025