Bringing Associations Together To Boost Performance


Learning, Education & Professional Development Summit

Register for this event
Date:Thursday, 13 June 2024
Time: 9:00 am - 5:00 pm AEST
Venue:Merri Creek Rooms, Chapter Place, 1 Pentridge Boulevard, Coburg, VIC 3058

Education and professional development are core offerings that many associations provide to support the growth, advancement, and success of their members, while also contributing to the overall development of the industry or profession they represent.

This summit brings together association leaders, decision-makers, and practitioners to explore innovative strategies, share best practices, and address common issues related to education, training, and professional development within their respective organisations.

The significant role Associations play in supporting the lifelong professional learning of their members and broader industry sector will be explored in this summit through topics including:

  • Supervision in formal education and in workforce entry
  • Career advancement and specialised skills, micro-credentialing and certifications
  • Continuing professional development (CPD) cycle
  • Mentoring and knowledge sharing

Through interactive expert-led presentations, case studies, panel discussions, product showcases and networking opportunities, attendees will gain valuable insights, practical tools, and actionable takeaways to enhance the impact and effectiveness of the learning initiatives in their associations.


8:30 am: Registration Opens 

9:00 am: Welcome To Learning, Education & Professional Development Summit
                Summit Chair: Andrew Gosbell, Association Advisor, Associations Forum

9:05 am: Welcome From Venue Partner, Chapter Place
                Jag Kaggoda, Associate Director of Sales – VIC & TAS, TFE Hotels

9:10 am: Associations Forum Overview

      • Overview of the day's schedule and objectives
      • Exploring the roles that Associations play in enabling and supporting the lifelong learning and professional development of their members

Curriculum Development and Education Programs 

Associations develop comprehensive educational programs, workshops, seminars, and courses tailored to the needs and interests of their members. These programs cover a wide range of topics relevant to the industry or profession, including technical skills, industry trends, regulatory updates, leadership development, and soft skills. 

9:20 am: Providing Qualifications That Improve the Professional Skillset & Employability of Association Members

Simon Levy, Chief Executive Officer, Risk Management Institute of Australasia

9:50 am: Sponsor Showcase: D2L

Matthew FisherD2L Brightspace, the learning management system used by millions globally, empowers associations to transform learning experiences. 

10:20 am: Morning Tea

Mentoring, Networking and Knowledge Sharing 

Associations facilitate networking and peer learning opportunities that allow members to connect with colleagues, share experiences, and learn from each other. Whether through in-person events, online communities, or mentorship programs, members benefit from the collective wisdom and support of their peers.  
Throughout the journey of lifelong learning, mentorship plays an essential role in supporting individuals' growth and development. Mentors provide guidance, advice, and support based on their own experiences and expertise, helping mentees navigate challenges, overcome obstacles, and achieve their goals. 

Chair: Tony Gleeson, Association Advisor, Associations Forum

10:50 am: Innovative Mentoring Program Across the Professional Career Span  

James Fitzpatrick, General Manager, Membership Experience, Australian Physiotherapy Association

Career Advancement, Certification and Credentialing

Many associations offer certification and credentialing programs to validate and recognize the expertise and skills of their members. These programs provide a structured pathway for professional development, allowing members to demonstrate their proficiency, enhance their credentials, and advance their careers. 

11:20 am: Credentialling Case Studies

Wendy Rowland, Chief Executive Officer, Australian Hand Therapy Association
David Roche, Independent Consultant and Former 2IC, Gastroenterological Society of Australia

11:50 am: Sponsor Showcase: CPD Valet

12:20 pm: Lunch

Intuto1:00 pm: Sponsor Showcase: Intuto

Intuto has built The Association Academy - a turnkey, scalable e-learning solution without the upfront cost, based on sharing revenue and success.

1:30 pm: Panel Discussion

    • Micro-credentialing to support skills development
    • Developing non-technical (soft) skills
Wendy Rowland, Chief Executive Officer, Australian Hand Therapy Association
Francesca Jorio, General Manager – Training, Victorian Chamber of Commerce and Industry
David Roche, Independent Consultant and Former 2IC, Gastroenterological Society of Australia

Continuous Cycle of Learning and Development

Lifelong professional learning involves an ongoing commitment to continuous learning and development throughout one's career. To be effective, it also involves a reflective process of ongoing self-assessment, feedback, and growth that facilitates setting meaningful goals to guide further improvement and development. Some professions require members to meet continuing education requirements to maintain licensure or certification. Associations play a critical role in helping members fulfil these requirements by offering approved educational programs and tracking their progress towards ongoing learning goals. 

2:30 pm: Supporting Compliance: Navigating Regulatory Change and Developing CPD Pathways  

The introduction of Victoria’s Professional Engineers Registration Act in 2021 was a game-changer for many of the IPWEA’s Victorian members. It triggered the development of new services to assist their transition to a regulated environment and the establishment of a comprehensive online professional development program to support ongoing compliance. The member benefits have been measurable and the time/cost investment continues to deliver a positive return to the association.

David Hallett, Chief Executive Officer, Institute of Public Works Engineering Australasia VIC

3:00 pm: Afternoon Tea 

3:30 pm: Panel Discussion 

  • Designing Effective CPD Programs
  • Measuring the Impact of CPD on Professional Growth & Member Engagement

Carmen Olson, Executive Officer, Association of Consulting Surveyors Victoria

Journey of Lifelong Professional Learning

A continuous and transformative process that involves acquiring knowledge, developing skills, adapting to change, and making a positive impact throughout one's career. Associations can play a significant role in supporting their members’ commitment to continuous learning, self-reflection, and growth, so that they can continuously improve their skills, knowledge, and competencies throughout their careers. 

4:00 pm: Closing Q&A Panel 

5:00 pm: Closing Comments 
Optional Site Tour of Chapter Place

Member Registrations: $550
Non-Member Registrations: $770 (NFP only)

Associations Forum will send a tax invoice upon registration for this event.

Registrations are only open to not-for-profit organisations. For corporate enquiries, please contact 


David Hallett, Chief Executive Officer, Institute of Public Works Engineering Australasia VICMatthew Fisher

Since becoming CEO of the IPWEA’s Victorian Division in 2015, David has engaged widely with members across the state, supported their transition to a regulated environment, created an online professional development program and raised the profile of the organisation amongst a growing network of state and local government stakeholders, consultants, contractors and industry associations.

Carmen Olson, Executive Officer, Association of Consulting Surveyors Victoria

Matthew Fisher

Carmen is the Executive Officer for the Association of Consulting Surveyors Victoria Inc. Carmen is responsible for managing the associations affairs. Carmen’s diverse career started many years ago working for chartered accountants that looked after associations, Carmen has worked for Fairfax Media, Local Government as well as managed various small businesses.
Her career path has taken her on numerous journeys with various organisations both in the private and public sector, Carmen has many transferrable skills which include training and assessment, counselling, leadership and staff management. She is a hands-on self-starter, experienced in working on multiple projects concurrently, independently as well as part of a team. Her track record of managing 25 FTE's in an eclectic environment although challenging brought with it a lot of learning and doing what she loves best, working closely with her colleagues. Carmen is passionate about bringing an in-depth understanding through communication and engagement and creating a nurturing and productive environment where KPI's are met.

Simon LevySimon Levy, Chief Executive Officer, Risk Management Institute of Australasia

Over twenty-plus years, Simon has led an impressive career as a Non-Executive Director, Chief Executive Officer, and Senior Risk Leader. His breadth of experience traverses several challenging and client-centric industry sectors, from professional services to health and aged care, retail, and manufacturing. Following three years of serving on the board of Australasia’s leading professional risk body, the Risk Management Institution Australasia (RMIA), Simon was appointed its Chief Executive Officer. In this capacity, he has played a significant role in reshaping the future of the risk profession, strengthening its education and accreditation, and creating a collegiate network through which risk professionals can connect, communicate, and learn to grow together.

Simon is enthusiastic about collaboration and promotion of the risk profession, providing an influential voice for the risk industry across its many professional engagements. A voice committed to enhancing the role of RMIA and the risk profession. Before heading the RMIA, Simon led a national team of risk practitioners with Marsh Advisory, providing risk services to leading ASX50 companies and global brands. A transformational leader capable of drawing together the threads of opportunity and turning strategic vision into expert execution. Simon has an MBA and an undergraduate degree in Applied Science and is a graduate of the Australian Institute of Company Directors.

Wendy Rowland, Chief Executive Officer, Australian Hand Therapy Association 

Wendy RowlandWendy was awarded Inductee, Associations Forum Hall of Fame in Nov 2022 for services over 25 years to five national and state-based sport and health associations. Wendy is currently the Chief Executive Officer of the Australian Hand Therapy Association. In 1997, as an early career association professional, a parent contacted Wendy at the Asthma Foundations of Australia, concerned because her child was about to commence preschool. She could not find a centre that could manage her child’s severe asthma whilst in care. This led to a national media event held at Parliament House with the Minister for Health and two years of stakeholder engagement to develop and implement the Asthma Friendly Kindergartens and Childcare Services Program, and Asthma Friendly Schools Program.

Development and implementation of these national programs required collaboration with many peak bodies (in the early learning and childcare sector) and the school sector (catholic, independent and government schools). During this time, the federal government recognised asthma as the 6th national health priority, and Asthma Australia secured 2 million in funding to develop and roll-out the Asthma Friendly Schools program. Every school and ‘under-fives’ service in Australia since then has used an Asthma Management Plan, which was developed as a result of listening, acting and determination to change the status quo. At the Hand Therapy Association, Wendy has doubled revenue and the associations equity in her four-year tenure and aims for continued growth and member satisfaction. 

James Fitzpatrick, General Manager, Membership Experience, Australian Physiotherapy Association

Previously James was a CEO in sport for 25 years and brings a wealth of experience in association management. In his current role, James oversees the APA’s membership, National Advisory Council, National Groups, Branches, Professional Development and Conference. The division operates 700 events with 50,000 participants, 21 clinical streams with 150 committees, 650 volunteers in eight states and the pinnacle of professional development is the APA Conference, which attracts over 2000 delegates.

Francesca Jorio, General Manager - Training, Victorian Chamber of Commerce and Industry

Francesca has led VCCI’s RTO and training team since 2022 and has worked for most of her career in the career development and tertiary education sectors.​ With over 25 years in Education, Francesca has worked in Vocational and Higher education sector along with extensive experience in Professional development training.​ She brings a focus to the learner experience and believes in the transformative power of industry-based learning. She has guided individuals and companies to support upskilling and sees learning as a perpetual journey that broadens and enriches individuals to achieve professional ambitions along with assisting businesses to unlock their team's potential.​ Francesca is also currently completing a Postgraduate degree in Artificial intelligence for Business.

David Roche, Independent Consultant and Former 2IC, Gastroenterological Society of Australia

David Roche is an independent consultant who brings together experience from leadership roles in associations, NFP, corporate and consulting roles. His background includes 2IC of the Gastroenterology Association of Australia and Director in the $5b Train and Tram re-franchising as well consulting experience including BCG, Arthur Anderson and Partners in Performance. He typically works with organisations undergoing growth and change with a focus on strategic development, alignment and operational improvement.

In his role as the Gastroenterology Association of Australia David oversighted the education programs including practitioner certification, and the development of a periodic recertification program that was ultimately mandated by government for all practitioners in Australia.

Tony Gleeson, Associations Advisor, Associations Forum

Andrew GosbellTony Gleeson MBA GAICD is Associations Advisor at Associations Forum. He has over 30 years of experience in the fields of association management and governance, leadership, project and change management, organisational integration and talent development. Tony has been Chief Executive of Australian Institute of Refrigeration Air-conditioning and Heating (AIRAH) and the Australian Institute of Management (AIM), and was an Executive General Manager with CPA Australia. Prior to his roles with membership associations, he held senior consulting roles in strategy, process re-engineering and change management with PwC, Deloitte and Terra Firma Consulting.

Tony is an innovative and energetic leader, skilled communicator / team builder, and adept negotiator. He has significant experience in providing support and guidance to CEOs and boards in areas of governance, strategic planning, change management and more.

Andrew Gosbell, Associations Advisor, Associations Forum

Andrew GosbellAndrew is based in Melbourne and provides a range of advisory services for Associations Forum based on his broad experience in governance, change management, leadership development, government  relations and policy development, risk management, strategic planning, negotiation and partnership development.

Andrew has over 15 years senior executive experience working in medical colleges and associations, including successful tenures as CEO of General Practice Registrars Australia and Deputy CEO at the Australasian College for Emergency Medicine. He has a track record of working collaboratively with volunteers, association members and office bearers, and professional staff to successfully deliver a range of strategic initiatives at both national and state levels. He has well-developed networks in the health and associations sectors. Andrew also has governance experience as a non-executive director and currently holds a number of Board and Committee positions in the NFP and tertiary-education sectors.



Matthew FisherD2L Brightspace, the learning management system used by millions globally, empowers associations to transform learning experiences. It streamlines workflows through automation and AI, enabling efficient content creation and delivery. The integrated storefront unlocks new revenue streams by monetising educational offerings. Engaging members with personalised learning, certifications, and micro-credentials to align skill development with professional journeys. Real-time analytics measure program ROI, while D2L's partnership ensures maximum results through migration, course design, and ongoing support. On a mission to transform learning worldwide, D2L provides flexible, meaningful opportunities that associations crave. Leading associations across property, health, and governance sectors in Australia and New Zealand leverage Brightspace. With a strong local presence, including a Melbourne office and 40 professionals, D2L is primed to help associations transform the way you learn.

Matthew Fisher

For associations to thrive and keep delivering outstanding value to members, innovative revenue generation strategies are key. Yet many associations struggle to secure the resources needed to develop additional revenue streams. That’s why Intuto has built The Association Academy - a turnkey, scalable e-learning solution without the upfront cost, based on sharing revenue and success. Curate courses for your members from our growing library of modules covering soft skills, compliance and leadership. Intuto delivers a branded online shopping cart, learning portal, marketing materials and reports. Get set up and ready to go in days, not weeks or months.


This event is proudly sponsored by

About Chapter Place

Chapter Place at Pentridge is a destination conference venue like no other, offering truly unique event spaces brimming with distinct stories and housed within heritage listed bluestone walls.

Here, you’ll discover award-winning venues Olivine wine bar & hatted North&COMMON restaurant along with multiple accommodation options at Adina Apartment Hotel and The Interlude, all within a lifestyle precinct 20 minutes north of Melbourne’s CBD. Event spaces range from The Chapel, the 170-year-old original chapel for Pentridge; The Long Hall, an equisite 40-metre hall surrounded by arched ceilings and pane glass windows, and the Merri Creek Rooms, modern spaces featuring floor-to-ceiling windows with views over Pentridge’s bluestone walls.

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