Many associations implement new tech as part of their digital transformation; but they don’t always have an underlying strategy to ensure they realise ROI. Organisations get stuck in a break-fix cycle: failing to adopt new features and updates, prioritising issue-fixes over strategy. This results in decreased enthusiasm, poor adoption, and blaming software.

Digital maturity assessment helps break this cycle; it considers how well organisations currently use their available technology to meet their goals.

There are five key levels of maturity, the lowest being chaotic where organisations struggle to derive value from their systems, and staff/members’ experience is poor.​ On the other end of the spectrum, predictive organisations focus on enabling their technology to support predictable growth patterns. They continuously improve their performance in stages and maximise the use of existing technology.

Associations that invest in their digital evolution get better value from their technology. They move away from budget-draining fixes towards solutions that underpin strategic business goals.

To help associations understand their digital maturity level, Zentso has launched an 8-question assessment. This is strengthened by our digital success program which helps associations identify what is most important to facilitate their progress.

By understanding your digital maturity, you can identify areas of focus for your technology strategy and make impactful, incremental changes that improve your tech ROI.

To calculate your organisation’s current level of digital maturity, take this short 8-question assessment. Your results will be sent automatically, and you can see how you compare to top performing organisations.

Zentso help membership organisations, associations and unions get strategic value from their tech and data investments, and to evolve digitally.  We’re trusted iMIS partners and have a catalogue of award-winning add-ons that help you achieve your goals with clicks-not-code.