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The Paradox of AI-Assisted Communication

In the digital age, artificial intelligence (AI) tools have become increasingly widespread in our daily lives, particularly in the area of communications. One such application is the use of AI tools to write emails. While these tools can be incredibly helpful, they can also create a unique set of challenges when the person using the tool has poor English language skills in real life interactions. This article explores these issues and their implications.

The AI Advantage

AI tools for email writing can be a bonus for individuals who struggle with English. They can help craft grammatically correct, well-structured, and professionally toned emails. This can be particularly beneficial in a professional setting, where clear and effective communication is key.

The Real-Life Disconnect

However, the use of AI tools can create a discrepancy between the perceived and actual language proficiency of the user. When individuals meet in person after corresponding via AI assisted emails, they may expect the same level of language proficiency, interaction and engagement. If the person has poor English skills, it can lead to confusion, miscommunication, and even frustration and mistrust.

The Challenges

Unrealistic Expectations

One of the main issues is the creation of unrealistic expectations. If a person’s written communication, aided by AI, is flawless, it sets a high standard that may not be met in verbal communication. This can lead to disappointment or misunderstanding during in person interactions.

Authenticity and Trust

Another challenge is the potential impact on authenticity and trust. If there’s a significant gap between someone’s written and spoken language skills, it might raise questions about their genuineness. This could potentially harm the trust built between them and their counterparts.

Learning and Development

Relying heavily on AI tools for written communication might also hinder the individual’s opportunity to improve their English skills. The convenience of AI might discourage them from putting in the effort to learn and grow.

The Way Forward

While AI tools offer significant benefits, it’s important to address these challenges. Users of these tools should be encouraged to continuously improve their language skills. Additionally, transparency about the use of AI tools could help manage expectations and maintain authenticity.

As AI continues to pervade our lives, it’s crucial to navigate its benefits and challenges wisely.

Tony Gleeson

Association Advisor

PS: Of course, this whole article could have been written by an AI tool. 

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