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ACCC guidance for small businesses affected by COVID-19


The Australian Competition and Consumer Commission (ACCC), recently published information for small businesses, which will also be of interest to non-profit organisations as it relates to their supply of goods and services.  

It will assist in understanding rights and obligations under the Australian Consumer Law relating to the coronavirus pandemic (COVID-19).

Many organisations are struggling with reduced customer spending and activity, and many are having to change how they operate with some small businesses closing due to COVID-19.

The guidance provides useful information about small business rights and obligations relating to issues such as:

  • cancelled functions and events
  • pricing of goods and services
  • charging subscription and membership fees when a business is not operating.

This guidance will be regularly updated.

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