WA Association Meeting: Managing your membership processes
Members play vital roles in associations, from voting stakeholders and paying customers to keen volunteers. It is thus imperative that member-based organisations have clear and effective strategies on how to recruit, retain, serve and keep members satisfied.
Join us in person to discuss membership strategies and processes from recruitment to renewal to ensure the continuing growth of your association’s membership.
Registrations: Free and exclusive to not-for-profit associations
ABOUT THE PRESENTER
Kelly Chan, Operations Manager, Associations Forum
As Operations Manager, Kelly is involved in overseeing a broad spectrum of activities for Associations Forum including events, marketing, communications, human resources, database and website development, and member services.
Kelly holds a Bachelor of Socio-Legal Studies with a major in French Literature from the University of Sydney and a Bachelor of Music from the Australian Institute of Music. Kelly has worked in the not-for-profit sector for over 10 years with a focus on event and venue management, database maintenance, and member services.