Bringing Associations Together To Boost Performance


WA Association Meeting: Managing your membership processes

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Date:Monday, 11 October 2021
Time: 3:00 pm - 5:00 pm
Venue:Pan Pacific Perth, 207 Adelaide Terrace, Perth
Topic:Managing your membership processes
Presenter:Kelly Chan, Operations Manager, Associations Forum

Members play vital roles in associations, from voting stakeholders and paying customers to keen volunteers. It is thus imperative that member-based organisations have clear and effective strategies on how to recruit, retain, serve and keep members satisfied. 

Join us in person to discuss membership strategies and processes from recruitment to renewal to ensure the continuing growth of your association’s membership. 

Registrations: Free and exclusive to not-for-profit associations 


Kelly Chan, Operations Manager, Associations Forum

As Operations Manager, Kelly is involved in overseeing a broad spectrum of activities for Associations Forum including events, marketing, communications, human resources, database and website development, and member services.

Kelly holds a Bachelor of Socio-Legal Studies with a major in French Literature from the University of Sydney and a Bachelor of Music from the Australian Institute of Music. Kelly has worked in the not-for-profit sector for over 10 years with a focus on event and venue management, database maintenance, and member services. 



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