Bringing Associations Together To Boost Performance


Introduction To Credentialing Workshop (online)

Register for this event
Date:Wednesday, 8 November 2023
Time:12:00 pm - 2:00 pm (AEDT)
Presenter:Claire Hewat, Associations Advisor, Associations Forum & Joanna Matthew, Incoming CEO, Associations Forum

Core to good practice or good services are robust standards supported by a comprehensive body of knowledge and /or practical experience. These are what differentiate a professional, practitioner or business from just any job or service. Associations play a core role in implementing and upholding these standards, and Credentialing is one of the ways in which this can be done.

This two hour Introduction to Credentialing provides an overview of the key aspects of Credentialing from why you might consider offering a Credential to your membership, to managing the additional risk this can create for your organisation. Covering each aspect of the Credentialing process this workshop uses applied examples to quickly take you through setting  standards and creating a code of conduct, to protecting your trademark. By the end of this workshop you will understand at a high level the various aspects involved in credentialing and whether this is something your organisation might wish to take on.

Member Registrations: $200 including GST 
Non-Member Registrations: $300 including GST 
(NFP only)

Associations Forum will send a tax invoice upon registration for this event.

Registrations: Exclusive to not-for-profit organisations


Claire Hewat, Associations Advisor, Associations Forum

Claire has over 20 years’ experience in senior executive positions including two successful roles as a CEO at Dietitians Australia and Allied Health Professions Australia. Claire has also had substantial non-executive governance experience on four national and one international board. She has extensive experience in professional self-regulation and is currently chair of the Ethics Review Committee for an Australian allied health profession.
Claire has used her experience to provide support and mentoring to other NFP CEOs and boards in areas of governance, strategic planning, complaints and disciplinary processes, change management and more.

Joanna Matthew, Incoming Chief Executive Officer, Associations Forum

Joanna Matthew, CEO-designate of Associations Forum, has worked in senior leadership positions for the last 15 years and is passionate about the associations, charities and not-for-profit sector. Her early career included manufacturing and healthcare.
Joanna holds a BA Psychology from Middlebury College in the USA, and an Executive MBA with Distinction from Massey University in New Zealand. Her previous roles include Executive Director of the New Zealand Library Association and most recently General Manager Education and Professionalism for the Financial Advice Association of Australia.

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