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Event Terms & Conditions

Program Amendments 
Although every effort will be made to keep presentations as represented, Associations Forum Pty Ltd reserves the right to make any necessary changes to the program including cancelling the event where required.

Payment Terms
Invoices have a payment term of 14 days from the date of issue. All invoices must be settled prior to the event. Registrations received within 14 days of the commencement of the event need to be settled immediately and prior to the event. Failure to make payment as required may result in cancellation of registration.

Guarantee
If you are not satisfied that an event has been a good investment, write to Associations Forum within one week after the event and, subject to the discretion of Associations Forum, your registration fee will be refunded.

Refunds and Cancellations Policy for the Associations Forum National Conference and CEO & Chair Symposium 
A full refund less administration fees will be provided for all cancellations received in writing at least one month prior to the event. No refunds will be given for any cancellations received within a month of the event or for non-attendance on the day. Delegate substitutions may be made at any time subject to the communication to, and approval by, Associations Forum. If a replacement delegate is not a member, the non-member fee will apply and the difference must be paid immediately and prior to the event.

Refunds and Cancellations Policy for the Associations Membership Summit, Association Events Summit and the Association Communications Summit
A full refund less administration fees will be provided for all cancellations received in writing at least three weeks prior to the event. No refunds will be given for any cancellations received within three weeks of the event or for non-attendance on the day. Delegate substitutions may be made at any time subject to the communication to, and approval by, Associations Forum. If a replacement delegate is not a member, the non-member fee will apply and the difference must be paid immediately and prior to the event. 

Refunds and Cancellations Policy for all other Events
A full refund will be provided for all cancellations received in writing at least two weeks prior to the event. No refunds will be given for any cancellations within two weeks of the event or for non-attendance on the day. Delegate substitutions may be made at any time. If a replacement is not a member, the non-member fee will apply and the difference must be paid immediately and prior to the event.

Use of Photos taken during Events
Photos of attendees of Associations Forum events may be used in our marketing materials. If you do not want your image used in our marketing materials, please advise us via writing.

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