Bringing Associations Together To Boost Performance


Association Success Masterclass ACT

Register for this event
Date:Monday, 29 April 2024
Time: 9:00 am - 3:00 pm (AEST)
Venue: National Convention Centre Canberra, 31 Constitution Avenue, ACT, 2601

Associations Forum is pleased to offer a one-day interactive masterclass featuring experienced Association Advisors in association management and governance. Through theory and real-world scenarios, they will impart valuable concepts and strategies for advancing your association.


8:30 am : Registration and Welcome Tea & Coffee

9:00 am : Session 1 - The Board Piece

  • Getting governance and constitution right
  • Ensuring board Director are clear on your organisation’s vision mission, and goals
  • Do board meetings get bogged down in operational discussions rather than focus exclusively on strategy and the “big picture”?
  • Identify the nuances of board authority, relationships and managing volunteers

10:30 am : Morning Tea

11:00 am : Session 2 - The Membership Piece

  • Membership retention and recruitment – getting the systems and processes right
  • Why people really join and renew - “What’s in it for me (WIIFM)”?
  • Different generation needs
  • Measuring engagement – including utilising Net Promoter Scores

12:30 pm : Lunch

1:30 pm : Session 3 - The Staff Piece

  • Clarity in what is expected from staff generally, immediately and culturally
  • Are you understaffed? Don't be a martyr and ensure that you delegate
  • Knowing why to recruit someone and when and how to dismiss the wrong people
  • Engaging and leading chapters

3:00 pm : End of Association Success Masterclass


Member Registrations: $550
Non-Member Registrations: $800 (NFP only)

Associations Forum will send a tax invoice upon registration for this event.
Registrations are only open to not-for-profit organisations.

If you have not registered for Associations Forum National Conference on 30 April - 1 May at National Convention Centre Canberra, click here



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